Have a question? We can help you

How to order

How to make an order?

After choosing Item, you could change size (click SIZE) and after click add to Your Cart. Now you can finish the order or come back to shop for add onther Items.

How to use Pomotional Code?

You could use Promotional code inside the link CONFIRM ORDER, write the code in Promotional code and and press SEND.

How to Pay?

You can pay with credit or debit card, cash on delivery (valid for Italy, 5€ plus), or bank transfer.
When you confirm your order you can see automatically the payment page. We accept this type of credit card :

Is it a safe payment?

The payment process is handled entirely by Paypal's secure servers. All your details will be encrypted and trasmitted as PayPal code, in order to make them completely unreadable.

Shipping and Delivery

what are shipping costs?

For every Italian delivery shipping cost is free. Shipping cost is 13€ or 23€ for the other countries. Please check your country on confirmation page.

how long does it take for my delivery?

Delivery time for Italy 1-2, or working days or 5/7 for some products. For other countries 5-10 working days

How can I track my pack?

You can check your pack status with an e-mail sended with the delivery of your order

How can I do if I'm not at home when the pack arrived?

If you are not at home our courier will come back every working days. To prevent delay, you can change Delivery address with other address in use.


Can I return a Item?

To return an item, it's necessary to contact us by sending an email to info@unishoes.it or directly in the CONTACT US section in our website by writing item's code. We'll answer to your request with the address of the return. To accept the return the products have to be intact with the original package. You must send the return within 14 days of receipt of the product

All Star con borchie

On www.unishoes.it are offered for sale custom made products handmade by UNISHOES. These products requires a time to be realized (show in each product detail), and they are to be regarded as unique, and therefore may differ from the product images presented on the site. The main characteristics of products are shown on www.unishoes.it within each product page. In order to preserve the shoes, we recommend to dry quickly and accurately to prevent the formation of heaps of water into the studs and the eventual formation of rust after every wash.